New requests not properly processing if submitted through our front end portal

Portal

Critical outage

Resolved

Jan 08, 2026 - 10:10PM (UTC)

Identified

The API remains operational, however attempting to submit a request via our front end will result in issues at the moment.

Jan 08, 2026 - 09:13PM (UTC)

Components affected

Portal

Reported on

Thu, Jan 8, 2026 9:13 PM (UTC)

Resolved at

Thu, Jan 8, 2026 10:10 PM (UTC)

Thursday Jan 08, 2026