Unexpected outages with third-party service provider

Portal

Degraded performance

Resolved

Cloudflare is reporting that systems are operational. We are seeing balance checks successfully begin to return data.

Nov 18, 2025 - 07:56PM (UTC)

Identified

An unexpected outage with a third-party service provider may result in unsuccessful processing of requests. We are monitoring the situation.

Nov 18, 2025 - 05:50PM (UTC)

Components affected

Portal

Reported on

Tue, Nov 18, 2025 5:10 PM (UTC)

Resolved at

Tue, Nov 18, 2025 7:56 PM (UTC)

Tuesday Nov 18, 2025