System Outage - Balances Unretrievable

API

Core platform

Operational

Resolved

Oct 14, 2025 - 01:55PM (UTC)

Identified

We identified and solved a system outage that occurred from 4:53AM to 6:35AM PST. The system is now fully operational and requests run during that time period should be retried. Thank you.

Oct 14, 2025 - 11:53AM (UTC)

Components affected

API

Core platform

Reported on

Tue, Oct 14, 2025 2:56 PM (UTC)

Resolved at

Tue, Oct 14, 2025 1:55 PM (UTC)

Tuesday Oct 14, 2025