Higher than normal errors retrieving balances

API

Degraded performance

Resolved

After a period of monitoring, we have observed that all previously affected systems have recovered and have been operating normally during the monitoring period. This incident has been resolved.

Jul 29, 2025 - 12:30AM (UTC)

Investigating

We are currently experiencing service disruptions affecting a portion of our API requests. Our team has identified the issue as originating with one of our third-party infrastructure providers.

We are actively working with our partners to resolve this issue and restore full service functionality. Our engineering team is closely monitoring the situation and coordinating remediation efforts.

We apologize for any inconvenience this may cause and appreciate your patience as we work toward a resolution.

Jul 28, 2025 - 06:41PM (UTC)

Identified

We noticed higher-than-normal errors when retrieving balances.

Jul 27, 2025 - 05:44PM (UTC)

Components affected

API

Reported on

Sun, Jul 27, 2025 5:44 PM (UTC)

Resolved at

Tue, Jul 29, 2025 12:30 AM (UTC)

Sunday Jul 27, 2025