After a period of monitoring, we have observed that all previously affected systems have recovered and have been operating normally during the monitoring period. This incident has been resolved.

Our services are currently operational but may experience degraded performance due to an ongoing issue with Google Cloud, a third-party service that is a key dependency for our infrastructure.

Current Status:

• All services are functional
• Some customers may experience slower response times or intermittent issues

We are actively monitoring the situation and expect performance to improve as Google Cloud completes their recovery efforts. We apologize for any inconvenience this may cause.

Summary

We are currently experiencing a service outage affecting all our customer-facing services due to a widespread Google Cloud Platform infrastructure issue.

Impact

• All services are currently unavailable
• Multiple core platform components affected
• Global impact across all regions

Root Cause

• This outage is directly related to ongoing issues with Google Cloud Platform's Identity and Access Management (IAM) service, affecting multiple GCP products.

What We're Doing

• Our engineering team is actively monitoring the situation
• All affected services will be restored automatically once Google resolves the underlying infrastructure issue
• Submitted requests during the incident will not be processed

We Apologize

We sincerely apologize for this disruption to your service. This is an unprecedented infrastructure issue beyond our direct control, and we are working to resolve it as quickly as possible.