Sunday Jun 01, 2025

Higher than normal errors with a covered institution
Core platform

 Partial outage

Higher than normal errors with a covered institution
Resolved

The success rates for Capital One have returned to normal. Please reach out directly if you have any questions or concerns.

Jun 03, 2025 - 01:24PM (UTC)
Update

Update on our current service issue: We continue to work on resolving the situation. Current status: success rates are starting to recover for Capital One. We will continue to monitor success rates until fully recovered and will be switching to daily updates. Next update expected by 11 AM PDT tomorrow. Please reach out directly with any questions, comments or concerns.

Jun 02, 2025 - 05:27PM (UTC)
Investigating

Update on our current service issue: We continue to work on resolving the situation. Current status: we are continuing to monitor success rates and investigating the issue. Next update expected by 9 AM PDT. Please reach out directly with any questions, comments or concerns.

Jun 01, 2025 - 01:18PM (UTC)
Investigating

Update on our current service issue: We continue to work on resolving the situation. Current status: we have identified a partial solution and are working on fixes. Decreased success rates are still expected for Capital One accounts. Next update expected by 7 PM PDT. Please reach out directly with any questions, comments or concerns.

Jun 01, 2025 - 09:55PM (UTC)
Identified

We are currently experiencing an issue affecting our services. Users may experience decreased success rates for requests for Capital One accounts . Our team is actively working on this. Next update expected by 3 PM Pacific. Please reach out directly with any questions, comments or concerns.

Jun 01, 2025 - 06:48PM (UTC)

Components affected

Core platform

Reported on

Sun, Jun 1, 2025 11:50 PM (UTC)

Resolved at

Tue, Jun 3, 2025 1:24 PM (UTC)